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Navigating Through Change

Engaging Employees

Building Teams Through Synergy

Developing Leaders

Forming Cooperative Partnerships

Resolving Conflict

Communicating Effectively

Defusing Anger and Hostility

Building Capacity

Clarifying Values

 

Engaging Employees

There is a compelling and profound connection between highly motivated employees and increased productivity and profitability. “The evidence is clear that the creation and maintenance of high employee engagement is one of the most crucial imperatives of any successful organization.” R. Wagner

The term employee engagement emerged in the 1990’s with the goal of identifying those key areas for managers to “maximize the return on human capital,” or, in other words, to motivate employees and improve profitability.

Organizations that do not focus on engaging employees experience spiraling costs for employee disengagement: Negative customer impact, operational inefficiencies and the financial costs of employee turnover or employee absenteeism, not mention safety hazards (non-engaged employees were five times more likely than engaged employees to have a safety incident and seven times more likely to have a lost-time safety incident.)

Topics

  • Business case for engagement
  • Highly motivated employees = healthy work environment, increased productivity and profitability
  • Employee Engagement Model: clarity, competence, influence and appreciation
  • Improving engagement through effective supervisor/employee relationships
  • Sustainable Thinking and Improving Operational Performance
  • Reengaging poor performers and enabling middle and top performers to improve
  • Strategies for employee recognition
  • Communicate, innovate, thrive
  • Building high levels of trust between managers and staff

Measurable Results

  • Increased productivity and profitability
  • Competitive advantage over the competition
  • Dedicated, passionate, enthusiastic employees
  • Creative solutions and new innovations
  • Improved communication, trust and morale

 

 "Thanks to Mark, I was the hero!"
 

 Meeting planner who booked Mark DeVolder

 
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