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Engaging EmployeesThere is a compelling and profound connection between highly motivated employees and increased productivity and profitability. “The evidence is clear that the creation and maintenance of high employee engagement is one of the most crucial imperatives of any successful organization.” R. Wagner The term employee engagement emerged in the 1990’s with the goal of identifying those key areas for managers to “maximize the return on human capital,” or, in other words, to motivate employees and improve profitability. Organizations that do not focus on engaging employees experience spiraling costs for employee disengagement: Negative customer impact, operational inefficiencies and the financial costs of employee turnover or employee absenteeism, not mention safety hazards (non-engaged employees were five times more likely than engaged employees to have a safety incident and seven times more likely to have a lost-time safety incident.)
Measurable Results
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"Thanks to Mark, I was the hero!" Meeting planner who booked Mark DeVolder |
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